Frequently Asked Questions

Questions? We've got answers!

Pre-Purchase

How much do you charge?

We ask that you please contact us to get our prices.

Do I own the website after completion?

Yes! After completion of your contract term with us, you own the full website and all content on it.

Do I need to have all my content prepared before contacting you?

Nope! We can get started with your site by using placeholder content while you work on compiling your content. With our subscription plan, we can also help you with the copywriting and give you guidance on what content is going to perform best on your site.

I’m not local to your area. Can you still make my website?

Absolutely! We are available to communicate via phone, email, and video chat, and many of our clients are from other areas of the United States.

Do you outsource your website design work?

All of our website design work is done in-house by our team here in Florida.

Design & Development

How long does the website design process take?

The exact length of the design process can vary widely depending on availability of content and the complexity of the site. Typically, a site takes about 8 weeks to complete after the initial kick-off meeting.

Do your designs work on mobile devices like tablets and phones?

Yes! With more people using their mobile device for browsing and web searches, mobile responsiveness is so important these days. That’s why we put extreme importance on designing sites that work great on any device.

How many pages are included in my site?

Unlimited! With our subscription plan, there is no limit to how many pages we will design for you.

Are your designs made from templates?

All of our sites are built unique to your business. We do have certain page sections pre-built (such as a page header or a testimonial section) but these are always customized and edited to fit your business’s branding and needs. While we use WordPress CMS to design sites, we do not use any pre-made themes and instead design every website from scratch.

Do I get a say in the design process?

Absolutely! At every step in our design process, we submit our work to you for approval and you’re free to make any changes necessary. After all, it’s your site so we want to make absolutely sure that you like it.

Search Engine Optimization (SEO)

What is search engine optimization (SEO)?

SEO is the process of improving a website’s rank of search engines (like Google). You want your site to show up higher than a competitor’s site, since that is prime real estate for when a potential customer is searching for what your business offers.

Can you guarantee my website will show up first on Google?

There is no way to guarantee the first spot on Google. If someone is telling you they know a way to show up first in search results, be wary, because this is simply not possible. Google’s algorithm is very complex, ever-changing, and not even released to the public. While there are tactics that (through trial and error and careful research) we have discovered work better than others to increase your site ranking, there is no way to guarantee this.

How long does it take for my site’s traffic to increase?

SEO takes time. Increased traffic is not something that will happen overnight and there is no set time for exactly how long good SEO practices will take to increase your traffic. That being said, it typically takes about five months to a year before you start seeing an uptick in your site traffic. 

Support & Maintenance

How many website updates do I get after go-live?

Unlimited! One of the best parts of our subscription model is that we are available to you for updates, support, and resources long after your site has gone live.

What about site security? Will my site be secure?

Not only do we run regular security scans on your site, but we also lock out any suspicious-looking users/IPs from your site. We also backup your site regularly so you don’t lose any data if something were to happen.

Hosting

Is hosting included? What about SSL certificate?

We include premium, ultra-fast website hosting as well as an SSL certificate in our monthly subscription.

Do I need to host my own pictures/videos?

Nope, we take care of all hosting!